My first correspondence took several days I think. I really don't view it as a "school"....more of a way to help me study effectively on my own. We are not paying a lot of money for what we are getting (18 modules and grading on each one), so for me as long as I get my modules in a timely manner after I pay for them then I am happy. If you want to email me with any questions you have maybe I can possibly help?? You might also try emailing her back one more time. I know it can be frustrating when you are ready to get started and then have to wait for replies and answers.
But, in general, she has been very nice to deal with and has gotten me my modules quickly after I pay for the. I just emailed my first module and book report and am now waiting to get it back, but she let me begin my 2nd one while I wait.
You can email me if you have any more quesitons: firstname.lastname@example.org