Did you hear from them yet?
I wrote to them and told them my concerns about enrolling in their program and told them your story. This is what they wrote back to me:
This is not a common occurance but sometimes does happen with the high delievery volume and with our members being located in so many parts of the world. Being that our offices our currently understaffed as we restructure the program and endeavor to maintain the true vision of ALACE in providing the best quality of CBE training at the most affordable cost, we do at times fall behind on replying membership concerns. We regret this shortcoming and continue to work at improving in this very crucial area. Our members,however, have never had to worry about losing their money; fact, we make every effort to save our members money, as our number one priority is to deliever this training to as many people as possible! So if you'd like to know more about the IBWP CBE program we can certainly send you info to make the best decision possible for you and your career goals!"
I hope they have contacted you by now. Please let me know if they haven't!